360 Direct Access

Craig Radford is a nationally recognized figure, renowned for his expertise as a business leader, motivational speaker, and co-founder of 360 Direct Access. Over the past 25 years, Craig has become a household name as one of the pioneers who shaped the telecommunications industry for the Deaf and hard of hearing community. While Craig has made a lasting impact by driving accessibility, developing a ground-breaking telehealth program, and creating extensive job opportunities for Deaf and hard of hearing individuals, he continues to create change through initiatives like the Direct Video Calling program, endorsed by the Federal Communications Commission (FCC). Furthermore, as Avodah’s Equity Partner, Craig is leading the newly formed accessibility business and strategizing ways for AI to profoundly impact the everyday lives of the Deaf and hard of hearing community. Craig’s work and leadership have been widely recognized with numerous accolades, including the Travelability Peoples Choice Award, Travelability Sharks Tank Top 3, Destinations International Top 4 Most Innovative, Tampa Bay Wave Top 15 Startups, Disability: IN Peoples Choice Winner, and Disability: IN Pitch Perfect Champion (out of over 500 Disability Owned Business Enterprises (DOBE). His company was also a Venture Atlanta Finalist, and 360 Direct Access has been certified by the FCC. Craig’s no-nonsense practical advice on diversity, equity, and inclusion in business has reached hundreds of thousands through diverse media channels, including Forbes, Business Insider, Sanctuary Magazine, CNN, and many others. A great communicator, Craig’s presence has lit up stages in front of audiences ranging from 50 to over 5,000 people, sharing the spotlight with several renowned visionaries. As a builder with an impressive portfolio of achievements, boasting his contributions to three successful business exits, including a record-breaking private equity acquisition valued at nearly $1 billion, Craig brings a distinctive blend of skills to the table. With his wealth of experience, he not only inspires but also ignites hope among aspiring leaders to unlock their full potential. When he is taking a break from reshaping our everyday lives, Craig loves attending his children’s sports games and events. Having been involved in sports his whole life as an athlete and coach, Craig has, alongside his coaching staff, helped lead the USA Deaflympics basketball team to gold in 2014 (Samsun, Turkey) and silver in 2015 (Taipei, Taiwan). He is currently the Executive Director for USA Deaf Basketball.

360 Direct Access

Vannessa LeBoss is the Chief Development Officer and co-founder at 360 Direct Video.

5K Technical Services

Corey Kirkendoll, as the President and CEO of 5K Technical Services, leads an acclaimedManaged Service Provider (MSP) dedicated to providing robust IT solutions for small andmedium-sized businesses (SMBs) in North Texas. With an impressive career spanning over 30years in the Information Services and technology sector, Corey has held key roles at industrygiants such as IBM, Cisco Systems, Dell, EMC, and VMware.Recognized as an IT and Cyber Security Expert, Coreys leadership has played a pivotal role inpropelling the rapid growth of his MSP and influencing similar progress among MSPsnationwide. His unwavering commitment to being process-oriented, coupled with a focus onexcellence in security and compliance, has established a benchmark for the industry.Beyond his corporate responsibilities, Corey is a notable professional speaker and publishedauthor in industry magazines. His leadership extends to various roles, including serving as theprevious Chair of the Diversity in Action for the Workforce Council at CompTIA TechnologyWorkforce Solutions and Vice Chair of the CLR Institute and the Strategy Chair for the NationalBlack MBA Association-DFW Chapter. Active in CompTIA, he contributes as a TechTown’s SME,a Member of the CompTIA AI Council, a CompTIA Emergency Response Team Member, and aboard member of the National Society of IT Service Providers and the National ConvergenceTechnology Center’s Business & Industry Leadership Team (The BILT). Corey is also involved inthe MSP Champions Group, the Per Scholas Dallas Advisory Board, and serves as a boardmember for The Channel Company Xchange Advisory Board. His commitment to diversity,equity, and inclusion is evident through his role as a DEI Board member for The ChannelCompany and as a member of the Jarvis Christian University Faculty-Employer AdvisoryCommittee (FEAC).Previously chairing the CompTIA Managed Services Executive Council and participating in theCompTIA Advancing Diversity and Tech Executive Committee, Corey is acknowledged as athought leader in the MSP industry. He actively engages in various Channel Advisory Boards,including those for DataStream, Alternative Payments, Cyber CP, Kamanja, The ChannelProgram, ASCII Advisory Board, and Security Council, as well as the ConnectWise SecurityPartner Advisory Board.Coreys contributions have garnered numerous awards for 5K Technical Services in the ITindustry, such as the CompTIA Community Leadership award in 2022, the ChannelPro 2021Peer of the Year, and recognition in the CRN MSP 500, CRN Tech Elite 250, and CRN Nextgen250. The Dallas Business Journal has also honored the company in its Top North Texas FamilyOwned and Black Business awards list, showcasing the impact of Coreys leadership.A Tech Titan, Corey holds certifications as a Cisco Certified Internetworking Expert (CCIE),Certified Information Security Systems Professional (CISSP), and Certified Cyber SecurityArchitect (CCSA). He possesses a Bachelor’s Degree and two MBA Degrees in InformationTechnology Management and Conflict and Resolution Management from Jones InternationalUniversity in Colorado. Additionally, Corey has graduated from the SBA Emerging Leaders andGoldman Sachs SB 10K Programs, underscoring his commitment to continuous learning, andstaying abreast of industry trends.

ACI Learning

Chris Young is a seasoned professional specializing in workforce development, industry training and talent management. With a proven track record of successfully partnering with organizations to foster thriving collaborations, Chris has significantly expanded apprenticeship programs and addressed hiring and talent development needs. His expertise in upskilling employees has enabled companies to enhance productivity and achieve sustainable growth.Throughout his career, Chris has demonstrated a commitment to creating innovative solutions that align with organizational goals. His strategic approach to workforce development ensures that businesses are equipped with the skilled talent necessary to navigate evolving industry landscapes.Chriss dedication to excellence and his ability to cultivate meaningful partnerships with organizations seeking to enhance its human capital and drive success in todays competitive market

Acordis International

Rehan Khan is the co-founder of Ceburu and the visionary founder and CEO of AcordisTechnology & Solutions, a premier IT consulting and service provider based in South Floridasince 2008. Under his dynamic leadership, Acordis has become a trailblazer in the techindustry, renowned for its innovation, growth, and excellence in delivering world-class ITsolutions.Rehan’s forward-thinking approach has positioned Acordis as a trusted partner for majororganizations, including the Miami HEAT, Miami Open, Ryder Transportation Systems,Carnival Cruise Line, and Royal Caribbean. His leadership has also driven Acordis to earnprestigious accolades such as the CRN Fast Growth 150, Tech Elite 250, and multipleawards from the South Florida Business Journal, Xerox, and INC. 5000. Theseaccomplishments solidify Acordis’ standing as a leader in IT solutions, helping businessesthrive in today’s ever-evolving digital landscape.Through Acordis, Rehan has delivered top-tier solutions to a diverse range of clients, fromglobal enterprises to local organizations, including the Miami Dolphins, US Sugar, PalmMedical, and various cities across South Florida, such as Miami, Ft. Lauderdale, and CoralGables. His commitment to excellence and innovation ensures that businesses of all sizesare equipped with cutting-edge technology to meet their unique needs.In addition to his corporate achievements, Rehan is an active investor with a deep passionfor fostering innovation within the tech space. He is committed to giving back throughcharitable initiatives and mentoring the next generation of technology leaders. His focus onempowering future innovators, advancing cybersecurity solutions, and embracing thedigital world’s ongoing transformation reflects his mission to continuously push theboundaries of what’s possible in the industry.Rehan Khan’s leadership and vision continue to inspire Acordis and Ceburu to set newbenchmarks in technology and service, making him a driving force in the world of ITinnovation.

Adaptiv Networks

Bernard is an experienced executive in the field of telecommunication software, with international experience in marketing, sales, product management, research & development, business operations and mergers and acquisitions. Bernard has led start-ups and spin-offs; and held leadership positions in large international companies including Ericsson and InfoVista. Bernard is an Electrical Engineer by education and a customer focused business executive by inclination.

Airespring

Avi Lonstein has been a telecom entrepreneur for over 25 years. In 1989, Mr. Lonsteinco-founded ADDTEL Communications. As President of ADDTEL, he was directly responsiblefor growing the company from a start-up operation to one of the country’s most successfulnationwide long distance resellers. Under Mr. Lonstein’s direction, ADDTEL was recognizedas one of the telecom industry’s most innovative and well-managed companies, andexperienced substantial growth during his tenure.Mr. Lonstein’s next entrepreneurial venture was AireSpring which he co-founded in 2001.Mr. Lonstein and his team foresaw the massive changes in telecom technology, and rapidlybuilt AireSpring’s own next-generation IP network to become a full-edged VoIP carrier,oering a range of SIP Trunking and telephony services. Mr. Lonstein later spearheadeddevelopment of the company’s own nationwide MPLS network and created an innovativeMesh MPLS product that has won several awards. As chief executive ocer for AireSpring,Mr. Lonstein is responsible for the company’s operations, strategy, and transformation intoa nationwide provider of managed services for IP communications, intelligent networkingand cloud computing applications and services. He continues to lead AireSpring as thecompany expands its portfolio of award-winning services and applications to keep it on thecutting edge.

Alternative Payments

Tanner Cookson is a seasoned sales professional based in Toronto, Ontario, Canada. He currently serves as the Vice President of Sales at Alternative Payments—an all-in-one billing and payments solution specifically designed to help MSPs conquer accounts receivable. By automating invoicing, billing, and payments, Alternative Payments reduces costs, boosts cash flow, and streamlines operations for over 500 MSPs, processing more than $500 million in annual transactions.

Amzetta

AP2T Labs

Jesse Tuttle, also known as Hackah Jak, is a former world’s most wanted hacker who breached Fortune 500 companies, top universities, and foreign and domestic government and military systems. His exploits have been analyzed in university case studies, textbooks, and research projects, with media coverage spanning from New York to LA, across Europe, the Middle East, and Asia. • Jesse’s journey into hacking began in 1994 when he breached his high school network and became involved in the underground world of warez. By 1995, he had moved on to reverse engineering software, and by 1996, he was developing zero-day exploits, trading them within elite hacker communities. In 2000, he joined Hackweiser, a notorious hacker group, where he supplied exploits and participated in high-profile web defacements. In 2001, Jesse became a central figure in the First Hacker World War and later organized the second Cyber War against al-Qaeda following 9/11. In a shocking revelation after his arrest in 2003, it was uncovered that Jesse had been working as an intelligence asset for the FBI since 2001. His work included intelligence gathering during 9/11, hacking and securing sensitive systems, and even hacking and taking down a global human trafficking network. • Today, Jesse is the Chief Hacking Officer and Ethical Threat Actor™ at AP2T Labs™, a Cyber Threat Research and Training™ company, where he leverages his deep knowledge of hacking and cybersecurity to educate and prepare organizations against real-world cyber threats. He also provides consulting, training, and strategic guidance to businesses ranging from startups to Fortune 500 enterprises. • Hackah Jak featured on the PodCast, Modem Mischief. https://www.modemmischief.com/episodes/bonus-hackweiser • Connect with Jesse on LinkedIn. https://www.linkedin.com/in/jessetuttle/ • Jesse will be available at Booth #2056 AP2T Labs™`

AP2T Labs

Reesë Bess Tuttle is a Cyber Threat Researcher whose extraordinary journey in technology began under the mentorship of her father, a renowned former Black Hat hacker. • By the age of 19, she had earned five college degrees in science and technology, alongside multiple cybersecurity certifications. Her professional career includes internship roles at Fortune 100 companies such as Kroger IT and General Electric, where she specialized in IT product development, secure cloud DevOps, and cybersecurity. She also contributed to encryption and compliance projects at financial firms. She has been featured in a Freelancer.com success story about her work as a member of the Freelancer Preferred Team. • Beyond her technical achievements, Reesë has been celebrated for her leadership and innovation. She has secured multiple hackathon victories, received the U.S. Presidential Volunteer Service Award for her nonprofit technology initiatives, and held leadership roles within INTERalliance—a nonprofit connecting companies with talented tech youth and hosting TechOlympics, one of the nation’s largest youth-run tech conferences. • A true multidisciplinary talent, Reesë is also a skilled violinist, a black belt in mixed martial arts, and a classic car enthusiast who restored and rewired a 1974 Volkswagen Super Beetle. • Today, Reesë is the Co-Founder and Threat Researcher at her cybersecurity startup AP2T Labs™, a Cyber Threat Research and Training™ company, where she leverages her expertise in threat analysis, advanced research, and real-world simulations to address today’s most pressing cyber threats. Additionally, she serves as Secretary for IEEE SA P1947 Standards for Quantum Cybersecurity Framework. • Connect with Reesë on LinkedIn. https://www.linkedin.com/in/reesebess/ • Reesë will be available at Booth #2056 AP2T Labs™

Atera

Gila has been working in the tech space for the last decade, with experience in the medical, data, and IT software realms in various roles. She has collaborated closely with IT and security stakeholders from various industries to grow their businesses, build their tech stack, and improve efficiency within their organizations.During her time at Atera, Gila has worked as a Senior Product Consultant to IT managers, IT directors, and MSPs, helping them implement Atera’s AI-powered solutions within their business to drive business growth and scalability.

AVANT

Stephen Semmelroth is driving the channel’s vision for Cloud and Cyber Resilience. At AVANT, he is responsible for driving strategic growth in advanced solutions and maximizing the Trusted Advisor’s capability to capture meaningful revenue. Stephens perspective has been shaped through crucibles like West Point, leading soldiers in war zones, waking up paralyzed and learning to walk again, founding and selling a company, and forging next generation channel programs. An experienced keynote speaker, podcast host, and dedicated mentor, Stephen influences the next generation of business and technology leaders, ensuring a lasting impact on the tech industry.

AWS

Santhosh is a results-oriented Senior Software Architect with over 18 years of experience leadingand delivering innovative software solutions for enterprises specializing in nancial institutionsand cloud migration.Over the last decade Santhosh has worked with several leading Financial Institutions such as JPMorgan Chase, Fidelity and Visa, helping their teams accelerate their journey to Cloud andmodernizing their application stacks while adhering to the strict security requirements andregulatory guidelines.He specializes in application modernization and cloud native architectures with a keen interest inachieving cost eciency through innovative use of cloud native and managed services.With a penchant for AI and ML, he has spearheaded multiple innovative solutions on adoptingGenerative AI models and tools for real world solutions while ensuring the solutions are builtresponsibly and in a secure manner.

BCM One

As General Manager, BCM One, Mike Nowak is responsible for the profitability and expansionof the BCM One brand, including Pure IP Enterprise Voice, which serves mid-market andenterprise customers. He oversees sales and go-to-market strategies, product, day-to-dayoperations, budgeting, and staffing of the business unit.Nowak had previously held positions within BCM One as the Senior Vice President of Sales andChief Revenue Officer. Prior to BCM One he was the Vice President of Sales at nexVortex,which was acquired by BCM One in 2020, helping build the organization from a small start-up toa growth company validated with over 40 consecutive quarters of revenue growth andrecognition on the Inc. 5000 list of fastest-growing companies 10 years in a row. Nowak alsoheld channel sales positions at Aspen Consulting and Bandwidth.com, and he started his careerin technical sales at IBM.Nowak was named to the prestigious list of Channel Chiefs by CRN® in 2022, representing topleaders in the IT channel who excel at driving growth and revenue. He holds a B.A. in Marketingfrom Michigan State University.

Beauceron Security

Jamie Benoit leads Beauceron Securitys partnership development, focusing on innovation and collaboration with North Americas top technology solutions and service providers. Her efforts create engaging, results-driven programs that foster a meaningful security culture for businesses and communities.

BizAdvisoryBoard.com

Early in his career, as the owner and operator of an MSP, UCaaS, and Telecom Service Brokerage—all tech-related businesses—Paul demonstrated exceptional skill in scaling organizations both organically and through strategic mergers and acquisitions. His leadership facilitated the divestiture of 12 companies, the spin-off of 7, and successful exits after over two decades in the industry.Paul is the Senior Partner of BizAdvisoryBoard and a seasoned executive specializing in guiding businesses through critical phases, including turnarounds, growth initiatives, launches, operational stand-ups, capital acquisition, and exit strategies. With a rich background as a coach, director, advisor, and CEO of technology businesses—including MSPs—he offers unparalleled business and leadership expertise. Paul’s extensive experience includes serving on 23 private and public boards, acting as Chairman for 7 of them, and formally holding the position of Board Chair for a prominent Private Equity firm and Holding Company based in New York.Paul and his team are the authors and creators of The Business Evaluator and Accelerator, a powerful tool specifically designed for MSPs. This tool allows MSPs to input four key parameters about their business, which are then analyzed to determine the business’s value. The Evaluator identifies an MSP’s peer group within the MSP Business Maturity Model, calculates EBITDA, and highlights how close the business is to accessing the benefits of the next peer group. These benefits often include increased revenue per employee, reduced costs, and dramatic profit growth, frequently following a hockey-stick trajectory.The Accelerator Component of the Business Evaluator provides coaching across 70+ data points specific to each peer group. It addresses critical areas such as overcoming challenges, optimizing service packages, and enhancing marketing strategies. MSPs gain access to a self-guided or facilitator-customized roadmap and blueprint. These resources empower businesses to develop strategies based on best-in-class MSPs, enabling them to accelerate growth effectively.Proven Track RecordTo date, over 3,000 organizations have leveraged this tool, including:•Capital Providers: To evaluate the prudence of MSP investments.•Private Equity Firms: To assess the value of MSPs for roll-up strategies and their fit within a portfolio.•MSPs: To scale operations or prepare for a sale by benchmarking against top-tier peers.Welcome to the innovative strategies of Paul Daigle.________________________________________ITExpo 2025 - The Pannel The MSP M&A Landscape: Exploring Growth Opportunities Tuesday, February 11, 2025 3:00-3:34pmExplore the multifaceted M&A paradigm, dissecting its nuances to create an understanding of what is required for a successful, growth-inducing transaction, regardless of which side of the transaction you’re on. Understand valuation strategies and due diligence, strategic synergies, deal structuring, the post-merger integration process, and more, to better understand all aspects of the M&A journey.

C3 Complete

Rick Mancinelli, CEO & Founder of C3 Complete, has more than 25 years of experience in allphases of information technology management, including software development, networkarchitecture, and corporate IT management. He held executive positions in finance andtelecommunications firms prior to launching his first consulting practice. He has since builtseveral successful businesses, developed and sold a SaaS business focused on the LifeInsurance market, and began work on what would become C3 long before the term “Cloud”entered the common lexicon. In 2012, Mr. Mancinelli was named one of the Top 50Entrepreneurs in South Florida by Business Leader Magazine and, in 2018, was named one ofSouth Florida’s Power Leaders by the South Florida Business Journal. On a personal level, heis the proud father of two young ice hockey players, active within the community and an avidboater. He has previously served on the boards of the YMCAs of South Palm Beach County, theSouth Florida Digital Alliance, and the American SIDS Institute.

Cavalier Technology Group

CBTS

Ceburu

With over 22 years of experience in technology and artificial intelligence, Jaseem Masood is a seasoned leader and visionary in Silicon Valley. Currently serving as the Chief Executive Officer of Ceburu AI-driven RMM Software Solutions, Jaseem brings a wealth of expertise and a track record of success marked by innovation and excellence. His journey includes significant roles as the Vice President of Engineering at Trimble Inc. and the Director of Engineering at Cisco, where he played pivotal roles in shaping technological landscapes and contributing to cutting-edge software solutions. Jaseem’s career is characterized not only by professional accomplishments but also by a profound passion for technology. His commitment to staying ahead of industry trends and understanding the evolving AI landscape positions Ceburu as a leading force in AI-driven RMM Software Solutions. As CEO, Jaseem is dedicated to driving Ceburus mission of delivering state-of-the-art solutions, empowering businesses to optimize their IT infrastructure through cutting-edge AI-driven Remote Monitoring and Management software.

CEO

Doug joined NHC in 2010 as Vice President of Finance, bringing over 25 years of experience in the communications industry. His career began in sales and operations before transitioning into finance and information technology, giving him a well-rounded perspective on the telecom sector. With a unique blend of product and marketing expertise, financial analysis, and deep data management skills, Doug has played a pivotal role in shaping NHC’s strategic growth. Doug was promoted to Chief Executive Officer in 2017.

CEO

CereTax

Cloud5 Communications

CloudHesive

Patrick Hannah is the CTO and co-founder of CloudHesive, a cloud consulting and managed services provider. At CloudHesive, Mr. Hannah leads CloudHesive’s Technology Operations, Product Management and Product Development Teams. Prior to co-founding CloudHesive, Mr. Hannah held technology management positions in organizations not only well known in South Florida but also nationally and internationally. In his most recent position, Mr. Hannah was the senior manager of the cloud engineering team at Pegasystems – an enterprise software company located in Cambridge, Massachusetts. Mr. Hannah, while at Pega helped grow their cloud platform into a solution capable of supporting the most stringent requirements from enterprise customers in regulated industries. Prior to Pegasystems, Mr. Hannah spent 8 years at Arise Virtual Solutions – a work-at-home BPO in Miramar, Florida. During his tenure at Arise, Mr. Hannah designed, implemented and managed the companies contact center platform which allowed Arise to not only expand out of the South Florida market to a national presence but expand internationally as well.

ConnectWise

Os brings several years of leadership/knowledge/expertise in the realm of 20+ years to ConnectWise, to lead the GTM strategy and execution of their Hyperautomation business (AI, RPA, Workflow Orchestration, etc). Os is a lifelong learner and holds multiple advanced degrees from the Univ. of Maryland, Univ. of North Carolina, Harvard Business School and has led global teams to drive the growth of trending software sales with partners. He has also been recognized as a Channel Chief throughout the years for his success in building GTM organizations and selling through and with partners ecosystems. He has a successful track record of accelerating technology partners in the intelligent automation market from $10M to $100M practices. In addition, Os also contributes to the local community and other philanthropic institutions by participating on various boards such as the S. Tampa YMCA, the University of Tampa Executive Council, The Tampa Club Epicurean Foundation, and the CompTIA AI Advisory Council, to name a few, and previously on the Digital Advisory Board of Godrej & Boyce. When he is not in the office, he can be seen boating with his family, in the gym working off his foodie habits, playing pickleball, or shopping with his three daughters on the latest trending tik tok accessories. Oss most recent tenure was serving as the SVP, Head of Global Partner Sales at WorkFusion, an AI enabled platform/software company that provided packaged AI/ML-enabled Digital Workers on the Work.AI platform for organizations to build custom intelligent automation into their business. Prior to that, he served as the Global VP of Strategic Alliances at Appian, a public company that was the #1 leader in low-code intelligent automation platform market, where he grew a partner ecosystem generating $20M/yr to over $300M in annual revenue

CrashPlan

Crexendo

Patrick Jean is a forward-thinking technology leader with over a decade of experiencedriving innovation in cloud communications, AI, and automation. As the Director of SalesEngineering at Crexendo, he helps businesses navigate the rapidly evolving UCaaS andCCaaS landscape, leveraging cutting-edge technology to enhance communication, elevatecustomer experiences, and optimize operations.With a unique blend of deep technical expertise and strategic problem-solving, Patrickexcels at bridging the gap between complex technology and real-world businessapplications. His passion for AI-driven automation and next-generation communicationsolutions makes him a key industry voice, guiding organizations toward smarter, moreefficient digital transformation.

CybrHawk

Chris Sudol is the Lead Threat Analyst at CybrHawk, where he investigates advancedthreats, facilitates security integrations, and leads digital forensics and incidentresponse (DFIR) efforts. With over two years at CybrHawk, he brings extensiveexperience in cybersecurity analysis, network engineering, compliance, and vulnerabilityassessment. Chris has served as the forensic lead on multiple engagements and has aproven track record of handling ransomware and data exfiltration incidents.

Cynet

Cynet

Netanel Amar is an accomplished technology leader and visionary entrepreneur, currently serving as the Chief Operating Officer and Co-Founder of Cynet Security. With a passion for cybersecurity and a relentless drive for innovation, Netanel has played a pivotal role in shaping Cynet Securitys journey from inception to becoming a trailblazing force in the cybersecurity landscape.Prior to co-founding Cynet Security, Netanel held several significant roles that shaped his extensive expertise. As the Chief Technology Officer of a leading cyber consultancy, he led cutting-edge projects, fostering innovation and developing effective strategies for global 2000 companies to navigate complex cybersecurity environments. Additionally, he served as the Chief Information Security Officer (CISO) of NITE / Board of Universities in Israel, where he safeguarded critical digital assets and information for multiple educational institutions.

Deepgram

Since joining Deepgram in 2020, Lauren Sypniewski has been tackling the complexity of conversational speech, aligning data labels and insights with the needs of machine learning models. With a unique background in communication and academia, she thrives at the intersection of messy voice data and technical application, combining creative problem-solving with the scaling of global labeling processes to drive success in data-driven environments. Lauren holds an MFA in Writing from Emerson College and is based in Deepgrams Ann Arbor, Michigan office.

Devolutions

Maurice is the VP Products at Devolutions and is focused on monitoring the Identity and Access Management space to better evolve his portfolio of Privileged Access Management Solutions, He works with analysts, customers, and partners alike and has acquired a deep knowledge of the PAM space and now extends this focus to Zero Trust. He uses a pragmatic approach to implement features that businesses of all sizes can benefit from.

Domotz

Destiny Bertucci is a Principal Product Manager at Domotz, a global leader in network monitoring and IT infrastructure management, with 22 years of industry experience. With a strong background in product development and management, Destiny drives innovation and delivers solutions that empower MSPs and IT professionals around the world. At Domotz, Destiny focuses on enhancing user experience, integrating advanced features such as remote device access and network diagnostics, and ensuring seamless IT operations for large-scale network environments. Passionate about technology and customer success, Destiny is dedicated to shaping the future of IT management through innovative tools and strategies.

EasyDMARC

Harnessing the power of innovative partner networking, I lead the design and execution of theglobal MSP and partner go to market strategies, contributing to substantial revenue streams.With expertise in MSP, Cyber Security and SaaS, I am committed to advancing and empoweringbusinesses through innovative sales techniques and execution.

ECI

Eisner Amper

Ericsson

Since joining Ericsson/Cradlepoint in 2021, Eric he has been leading the Southeast region commercial sales activities supporting enterprise organizations as they build out their Wireless WAN and Private Network solutions. Eric has over 30 years of experience in sales, product development, M&A and marketing across IT, networking, telecommunications and cloud organizations. For the last 16 years, he has been focused on helping enterprise organizations with their digital transformation activities. During his career, he has held many leadership positions across services providers such as M3COM, Charter Communications, PSINet and Verizon as well as enterprise applications software companies such as Infovista and Excelacom. Eric has a MBA from the George Washington University, and a BS in Electrical and Computer Engineering from the State University of New York at Buffalo.

FAU Adams Center for Entrepreneurship

Kevin Cox, Ph.D. currently serves as the Director for the Adams Center for Entrepreneurship atFAU, Senior Instructor of Entrepreneurship, Lead Instructor for the new venture accelerator atFAU’s Tech Runway, instructor for FAU’s entrepreneurship bootcamp, and manager/instructorfor FAU’s Veterans Florida Entrepreneurship Program, and as a DoR Research Associate. Hecompleted his Ph.D. in Entrepreneurship from Florida Atlantic University’s College of Businessand his Master of Science in Entrepreneurship from the University of Florida. To date, Kevin hastaught, mentored, and worked with more than 500 startups providing expert advice andconsultation supporting the survival, growth, and performance of these early-stage businesses.He has also published two entrepreneurship training books and associated educational programs,The New Venture Launchpad 2.0, & The Fine Art of New Venture Funding. He is also the authorof more than 20 articles published in refereed journal outlets all in the field of entrepreneurship.His work has been featured in several very high-quality outlets including Journal of BusinessResearch, Entrepreneurship Education and Pedagogy, Journal of Social Entrepreneurship, andInternational Journal of Entrepreneurial Behavior & Research along with many research papersand book chapters, as well as dozens of conference papers on entrepreneurship focused on newventure creation, new venture finance and social entrepreneurship.

Fireflies.ai

Krish Ramineni is the Co-Founder and CEO of Fireflies.ai, an AI meeting assistant that transcribes, summarizes, and analyzes meetings. Named on the Forbes 30 Under 30 list, Krish was one of the youngest Product Managers at Microsoft, leading projects in customer voice. Fireflies is used by millions of users including those inside 75% of Fortune 500. Krish is an active angel investor in AI startups like Perplexity.

Fornix Marketing

Charlene Ignacio is an exceptional leader in the Cybersecurity/IT/MSP Industry and a renowned authority in technology marketing. As a prominent player in the MSP space, Charlenes unrelenting commitment to excellence has solidified her position as a leading expert and a sought-after speaker. Charlene leverages the last 25+ years of experience as a serial entrepreneur, multi-industry CEO, and business results coach to help Business Owners, Global companies, MSPs /MSSPs/Cybersecurity, and MSP channel vendors grow their companies and stay ahead of the competition. She led many SMB and enterprise organizations in developing strategic channel partnerships, sponsors, and vendors throughout the country to create a community that will serve MSPs/MSSPs/Cybersecurity/Vendors.With an illustrious career filled with notable achievements, Charlenes track record of successful road shows, captivating podcasts, and awe-inspiring speaking tours has set her apart as an esteemed figure in the tech marketing realm. Recognized for her ability to transcend boundaries and captivate audiences, Charlenes vision for the future of technology marketing remains unparalleled.

Gaitway Learning

Alecia Geter is the Founder and Principal Consultant at Gaitway Learning Group, a training and development consulting firm dedicated to helping businesses of all sizes build and transform their employee training programs with data-driven results. How we view training in a business can impact how we grow leaders, onboard employees, keep employees, and even mitigate certain risks – Alecia believes in this.She holds a Master in Adult Education degree and is a Certified Professional in Talent Development (CPTD) with the Association of Talent Development. She is a proud alumna of the University of North Carolina at Chapel Hill and has over 17 years of experience in Learning and Development across various industries with several of those years working closely with MSPs to build effective training programs. Alecia hails from Charlotte, NC with her husband, two sons, and dog.

Go Figure Accounting

Golden Five LLC

Prabhat is an Information Technology industrial leader & influencer. He is leading Microsoft AOSG Partnership for Defense Contractors and DoD in Golden Five. He is a 3 times Microsoft MVP Award winner and still contribute to Microsoft community. He is MBA in Information Technology, and he is working as a Global CTO at Golden Five which is a Microsoft Gold Partner, MSP, MSSP, Direct CSP, and Education partner. He helps in designing, implementing, managing, and supporting solutions for private messaging cloud, mergers, a collaboration between different messaging software and other migration & deployment projects for the following technologies Office 365, Azure, AWS, Exchange, SQL, ADFS, MFA, FIM, MIM and Directory services. He has worked for all big IT giants either as an employee or contractor where he has led the Global teams. He has started his career as Technical Consultant in Exchange 5.5 with Microsoft PSS and his exchange love never stopped & continued with 2000/2003/2007/2010/2013/2016/2019/EXO. Prabhat can be reached at [email protected].

Granite

Meet Mark Palmer, Vice President of Managed Services at Granite Telecommunications. With a passion for improving customer experiences, Mark began his telecom journey in 1995 at Bell Atlantic (now Verizon), specializing in service upgrades. Transitioning to Network Plus in 1999, he helped establish their Philadelphia office. Joining Granite in 2002, Mark’s adaptability led to roles in sales and data services. Recognized for his talents, he became a director in 2015, driving customer success initiatives. Celebrating 15 years at Granite in 2017, Mark collaborated on innovative programs with the Channels team and now plays a key role in various aspects of the company’s growth. Mark’s expertise is building solutions for customers to enhance network visibility and control.

Guardz

Esther Pinto is the CISO at Guardz, a unified cybersecurity platform tailored to MSPs toprotect their SMB clients. With over 15 years of experience building and scalingcybersecurity strategies, she excels in building a security-first culture in fast-paced,high-growth environments.Before joining Guardz, Esther was the CISO at Anecdotes, where she built the company’ssecurity strategy from the ground up, and previously played a key role in scaling the securityteam at AppsFlyer.A passionate advisor, speaker, and mentor, Esther is dedicated to nurturing the nextgeneration of cybersecurity leaders.

Huntress

Kyle Hodge is an Account Executive at Huntress with a strong track record on the vendor side of the MSP industry. He leverages his experience with MSPs to drive partner-led growth and build lasting client relationships. Previously, Kyle worked as a Channel Account Manager at Cyber Crucible, Inc., where he founded their partner sales motion and managed key channel partnerships. His background at ConnectWise includes roles as Partner Sales Executive in Cybersecurity and Senior Account Manager. Kyles career in the MSP industry began at SolarWinds as a Strategic Account Executive, where he closed new business and expanded existing accounts, prior to Solarwinds spinning off its MSP business into N-Able.

IBM

Iceberg Cyber

IgniteTech

IgniteTech’s Chief Product Ocer, Thibault Bridel-Bertomeu, brings a unique blend of AI theoretical expertise, proven leadership in software team management, and entrepreneurial success as a founder of a SpaceTech start-up. With a Ph.D. in Applied Mathematics, his transition into the tech industry embodies a rare fusion of deep technical knowledge and practical application in cutting-edge software solutions. Thibaults visionary approach is further evidenced by his pivotal role in founding Re CAE, where he steered the development of autonomous space navigation technologies, demonstrating not only his innovative spirit but also his ability to lead complex projects from conception through to market delivery. His four years working with the French military as a software team leader and architect have imbued Thibault with a robust understanding of the strategic implications of technology in high-stakes environments. At IgniteTech, Thibaults leadership style, characterized by agility, foresight, and an unwavering commitment to product excellence, positions him uniquely to drive the companys product strategy forward. His work transcends traditional boundaries, merging theoretical insights with practical applications to shape the future of IT solutions. https://www.linkedin.com/in/thibaultbridel/

IgniteTech

Eric Vaughan, CEO of IgniteTech and GFI Software, is a visionary leader at the forefront of the AI revolution. With over 30 years of experience in the technology industry, Vaughan has founded and led three software companies, demonstrating a deep understanding of the transformative power of technology. In recent years, Vaughan has become a vocal advocate for AI-first thinking, recognizing the urgency of this paradigm shift for businesses. He believes that AI is not just an exciting development but a necessity for companies to remain relevant in the rapidly evolving technological landscape. His passion for AI is not driven by mere excitement but by a deep-seated belief that if businesses do not adapt, they risk being left behind. Vaughans commitment to AI transformation is evident in his bold initiative of AI Mondays, where the entire company dedicates one day solely to Gen AI—no calls, no visits, just pure innovation. This initiative is a testament to his belief in the transformative power of AI and his commitment to driving its adoption within his companies. Vaughans journey is a testament to the urgency of adopting AI-first thinking and the transformative power of AI in business. His leadership and vision have positioned IgniteTech and GFI Software at the vanguard of the AI revolution, demonstrating the potential of AI to transform businesses and industries.

Image Star

Ingram Advisory Group

Terry Ingram is a visionary leader with over three decades of global executive experience. Based in South Florida, his career spans from the US Navy Submarine Service to founding and leading multiple successful corporations as CEO and President. Currently, through Ingram Advisory Group, Terry serves as a fractional CEO and strategic advisor, guiding startups and SMEs through critical growth phases and transformational challenges.His strategic leadership has impacted major corporations including Shell, Pfizer, Nestle, and General Dynamics. Terrys expertise encompasses marine, chemicals, oil & gas, food & beverage, industrials, energy, and cosmetics & fragrance sectors. He has successfully led market expansions across the Middle East-Africa, Asia-Pacific, South America, and Eastern Europe, while maintaining a strong U.S. presence.Today, Terry focuses on board directorships and executive advisory roles, leveraging his extensive experience to guide companies through strategic transitions, market expansion, and operational optimization. As Managing Director of Ingram Advisory Group, he provides fractional CEO services and strategic counsel to emerging companies and established SMEs, helping them navigate growth challenges and capitalize on market opportunities.

Intelligent Technical Solutions

IONOS

Seth Helgesen is a dynamic technologist with extensive experience in startups and a current instrumental role at IONOS as the lead Solutions Architect, Americas. His career showcases a deep involvement in various technologies including cloud computing, on-premise solutions, network, data and IOT technologies.At IONOS, Seth has played a crucial role in enhancing product strategies and market penetration in the Americas. His expertise extends to leading cross-functional teams, collaborating with international product teams, and facilitating reseller integration.Seth‘s ability to communicate complex technical concepts simply and effectively makes him a valuable asset in customer engagement and sales growth. His leadership and analytical skills, combined with a diverse technology background, position him as a key figure in the tech industry.

Iparagon

Jill Muensterman is a seasoned telecommunications leader with over 16 years ofexperience in designing and implementing hosted VoIP solutions for businesses with 500employees or fewer. She specializes in creating robust network infrastructures to supportseamless communication systems, empowering businesses to improve connectivity,collaboration, and overall eUiciency.Jills career spans both the Managed Service Provider (MSP) and carrier sides of theindustry, oUering her a comprehensive understanding of the challenges and opportunitiesacross the telecom landscape. A Cisco Certified Network Associate (CCNA), she bringsdeep technical expertise in network design and performance optimization.In 2013, Jill launched her own IT networking company, leveraging her technical backgroundand business acumen to provide tailored solutions for clients. Today, as the President ofIParigon, a leading telecommunications provider, Jill continues to drive innovation andsuccess in the industry. Her company is also proud to be WBENC-certified and WOSBdesignated, highlighting her commitment to diversity and empowering women in business.Jill is passionate about helping businesses leverage cutting-edge communicationtechnologies while ensuring their network infrastructure is designed to meet future growth.As a speaker, she shares her insights on becoming a hosted VoIP provider and the strategicconsiderations that help businesses thrive.

IT ExchangeNet

Tim leads all strategic growth initiatives for IT ExchangeNet as Managing Director and CoFounder. IT ExchangeNet specializes in sell-side M&A for lower-middle market ITbusinesses. Since 1998, IT ExchangeNet has taken part in over 250 transactions.From 2005 - 2011, Tim was CEO of Phylogy, a Silicon Valley tech startup offeringgroundbreaking broadband technology to telephone carriers around the world. By 2010,Phylogy was ranked 243rd on the Inc. 500 list of fastest growing companies in the UnitedStates. The company was acquired by Actelis Networks in March 2011.In the early 90s, Tim capitalized on the Internets growing commercial applications as cofounder and CEO of Vantage One Communications, where he and his team accomplishednumerous firsts by uniting non-linear communications with the untapped muscle of theworldwide web. While at Vantage One, he was named Entrepreneur of the Year by USATODAY / NASDAQ / Ernst & Young and received the Pillar Award for community service fromthe Small Business Network. After expanding his firm nationally, martinwolf sold VantageOne in November 1999.In between Vantage One and Phylogy, Tim turned to public service as Cleveland, OhiosDeputy Mayor / Chief Development Officer, leading initiatives in city planning, building andhousing, and economic development that resulted in over $1 billion of developmentthroughout the region.A life-long musician, Tim serves on the Boards of the Rock-n-Roll Hall of Fame &Museum (where he Chairs its Technology Committee), DigitalC (a civic tech collaborationin Northeast Ohio), and Union Home Mortgage. He holds a Bachelors degree fromthe University of Dayton.

IT Solutions of South Florida

Deana is not only an owner and cofounder of I.T. Solutions of South Florida, a Certified Women Owned Business, she is also a hands-on CEO and is responsible for the company’s marketing, development and management. Deana is an industry trendsetter and featured on the cover of ChannelPro Magazine (August 2017) for her breakthrough managed service oUering: Co-Managed I.T. Deana earned a Women in Leadership Awards (WILA) 2018 nomination, and has led I.T. Solutions of South Florida to a spot on the Managed Service Provider (MSP) 500 List and the TOP 100 in the Managed Security Category regularly since 2018. The company continues to win awards every year under Deana’s leadership, including being named as one of the Best Places To Work by the South Florida Business Journal in 2019 and 2025. Deana was personally named to the prestigious 2020 Women of the Channel list by the CRN and the 2021 Influential Business Women List by the South Florida Business Journal. Deana spends most of her free time serving her community and her family. She is an executive board member of the Economic Council of Palm Beach County and earned the honor of serving as chair of the Dwyer Awards for Excellence in Education. Deana is Board Chair for South Florida Tech Hub and also serves on the boards of the Business Development Board of Palm Beach County, CareerSource Palm Beach County, Leadership Palm Beach County, and NonProfits First.

J Arnold & Associates

Jon Arnold is Principal of J Arnold & Associates, an independent analyst practice providing thought leadership and go-to-market counsel, with a focus on the business-level impact of digital transformation on the future of work. Core areas of expertise include unified communications, collaboration, cloud platforms (UCaaS, CCaaS and CPaaS) Artificial Intelligence, speech technologies, Internet of Things, contact centers and customer experience. He has been consulting in many of these areas since 2001, and his independent practice was founded in 2005. JAA is based in Toronto, Ontario, and serves clients across North America as well as in Europe. Jon’s thought leadership can be followed on his widely-read, award-winning JAA’s Analyst Blog, with ongoing commentary on Twitter and Linked in. In addition, Jon produces a monthly podcast with long-time colleague Chris Fine - Watch This Space – which is a regular feature in his monthly newsletter, JAA’s Communications and Collaboration Review. In January 2023, Jon was named as a Top 100 United Comms Influencers 2023, and in 2022, was included in “16 UCaaS influencers to Follow”, “16 Hybrid Work Influencers to Follow” and “16 CCaaS Influencers to Follow”. In December 2021, Jon was listed in “Top 50 Contact Center Twitter Accounts to Follow”; also in 2021, Jon was included in “Who’s Who in Unified Communications?”, and “Who’s Who in Telecoms?”. During 2020, Jon was named a “Top 100 Unified Comms Influencer”, and a “Top 10 CX Contact Center Influencer You Need to Follow”; in 2019 a “Top 50 Unified Comms Influencer”, and a “Top 30 Contact Center Influencer”; and in 2018, Jon was included in a listing of “Top 10 Telecoms Influencers”, and “TOP VoIP Bloggers to Follow”. Previously, in both March 2017 and January 2016, Jon was cited among the Top Analysts Covering the Contact Center Industry. Also in 2017, Jon was cited as a Top 10 Telecom Expert, and Six Business Communications Thought Leaders to Follow. Before that, GetVoIP.com named Jon a Top 50 UC Experts to Follow in 2015, as well as a Top 100 Tech Podcaster in 2014. For JAA’s blog, it was recognized as a Top Tech Blog in 2016 and 2015, and has had other similar accolades going back to 2008. As an analyst, Jon regularly attends leading events in the tech space, often as a speaker, including Enterprise Connect, ITExpo, Future of Work Expo, Channel Partners, Cloud Conventions, SCTC and others. Additionally, Jon is a UC Expert with BCStrategies, is a long-serving Council Member with the Gerson Lehrman Group, and is regularly invited to judge industry awards events. He is frequently cited in both the trade press and mainstream business press, serves as an Advisor to emerging technology/telecom companies, is a board member of the U.S.-based SCTC, and an Advisory Board member for UCX USA.

Kaseya

Fred Voccola is the Co-Founder and Vice Chairman of the Board of Directors for Kaseya, the leading global provider of AI-powered cybersecurity and IT management software for managed service providers (MSPs) and small to mid-size businesses (SMBs). Prior to becoming the Vice Chairman of the Board of Directors, Fred Voccola served as Kaseya’s Co-Founder and CEO leading the company to record growth over ten years of excellence. Before Kaseya, Mr. Voccola served as president and general manager of Yodle’s Brand Networks Division, providing digital and market automation solutions to small and medium businesses. In 2016, Yodle successfully was sold to Web.com (NASDAQ: Web). Prior to that, Mr. Voccola was president of Nolio, Inc., a devops SaaS company, where he drove 100% year-over-year growth and successfully sold the business to CA Technologies. Mr. Voccola also co-founded and served as president and CEO of Trust Technology Corp., where he drove significant growth over three years prior to the company’s sale to FGI Global. Earlier in his career, Mr. Voccola co-founded and served as COO of Identify Software, substantially growing the business during his five-year tenure, culminating in a sale to BMC Software. He then served as vice president of worldwide sales and services at BMC Software. In addition, Mr. Voccola has held various management and executive roles at Intira (acquired by Divine Systems) and Prism Solutions (acquired by Ardent Software/Informix/IBM). Mr. Voccola holds a Bachelor of Science in Finance from the Carroll School of Management at Boston College.

Kellanova

Brandel Kremer is a seasoned leader with over 18 years of experience driving innovation and aligning technology solutions with business objectives across global organizations. She has a proven track record of executing large-scale projects, including leading four successful Managed Service Provider (MSP) transitions, most recently managing a $4 million transition that streamlined service delivery and enhanced operational efficiency. Brandel has demonstrated expertise in SAP data operations, cybersecurity, cloud infrastructure, and process automation, leveraging tools a variety of state of the art technology tools to deliver a multitude of impactful global projects. Her leadership is underscored by a commitment to fostering collaboration, driving strategic initiatives, and delivering measurable results that support long-term business goals. Brandels dedication to excellence data analytical approach to problem solving has consistently positioned her as a trusted partner in large scale transitions. Beyond her professional achievements, Brandel is an advocate for Foster Care in Michigan; and has been a dedicated foster care parent liaison for nearly a decade.

Kore.ai

Landstar Communications

ManageEngine

Nisha Balajee is a Marketing Manager at ManageEngine, a division of Zoho Corp. With a deep understanding of the challenges MSPs face, she is passionate about helping service providers improve their IT management. Nisha has worked closely with MSPs worldwide, recognizing their unique challenges and opportunities. She is dedicated to equipping MSPs with the tools and insights needed to succeed. Through her experience at MSP industry seminars and webinars, Nisha incorporates valuable insights into guiding MSPs toward more effective IT solutions.

MB Systems

Marvin Bee is an IT business owner and podcaster based in Fort Lauderdale, Florida. He is the President of MB Systems of South Florida Inc, an IT support company he founded in 1997 that specializes in on-site network administration, cybersecurity, and network compliance. His journey began during his college years at Palm Beach Atlantic University, where he first discovered his passion for technology by tutoring in computer labs and creating databases for student organizations. Beyond his technical work, Marvin hosts the IT Business Podcast, a weekly show helping Managed Service Providers (MSPs) and IT professionals. The podcast covers topics like cybersecurity, compliance, business ownership, and cloud computing.

MicroTechnologies

Monjur

Robert Scott is a thought leader in managed services and cloud law, serving as a co-founder of Monjur. Monjur is a pioneer in offering Contracts-as-a-Service solutions, designed specifically for IT-managed service providers. Their SaaS-enabled legal solution is based on industry-leading templates, customized for each client, and periodically updated to ensure that MSPs are always legally compliant. With the rapidly evolving landscape concerning privacy laws and regulations, Monjur helps IT businesses adapt through their integrated approach to contract management and legal compliance.

MSP Web Solutions

Dr. David Coatney holds degrees in journalism, multimedia communications, and linguistics. His previous roles include serving as a Director of Marketing for a managed service provider, teaching as an adjunct professor, and operating a marketing firm that works with a wide range of technology companies. He has been helping businesses expand their online presence since 2005.

MSPAA

Charlene Ignacio is an exceptional leader in the Cybersecurity/IT/MSP Industry and a renowned authority in technology marketing. As a prominent player in the MSP space, Charlenes unrelenting commitment to excellence has solidified her position as a leading expert and a sought-after speaker. Charlene leverages the last 25+ years of experience as a serial entrepreneur, multi-industry CEO, and business results coach to help Business Owners, Global companies, MSPs /MSSPs/Cybersecurity, and MSP channel vendors grow their companies and stay ahead of the competition. She led many SMB and enterprise organizations in developing strategic channel partnerships, sponsors, and vendors throughout the country to create a community that will serve MSPs/MSSPs/Cybersecurity/Vendors.With an illustrious career filled with notable achievements, Charlenes track record of successful road shows, captivating podcasts, and awe-inspiring speaking tours has set her apart as an esteemed figure in the tech marketing realm. Recognized for her ability to transcend boundaries and captivate audiences, Charlenes vision for the future of technology marketing remains unparalleled.

Net Sciences

Joshua Liberman is President and founder of Net Sciences, Inc., founded in New Mexico in 1995.Net Sciences is an MSP 501 and a NextGen 101 alumni and a 30-year ASCII member. Joshua is aformer rock climber and martial artist, and a current world traveler, having been to six continents,and he speaks several languages. Joshua is an industry writer and public speaker and has been alifelong photographer. Joshua is an oenophile, avid writer, and continues to learn every day. Heraises Siberian Huskies, with his wife Heidi, who calls him the Most Interesting Geek in the World.

NinjaOne

Jason McMahon is the Director of Sales, Backup at NinjaOne. In his current role, McMahon is responsible for developing and optimizing platform oCerings that drive value and eCiciency for clients.

NUSO

Anthony Ruano is a seasoned professional with 15 years of experience in the telecommunications industry. As the Head of Solution Sales at NUSO, Anthony guides high-performing teams to deliver innovative, customer-focused solutions that drive business growth and operational excellence.Throughout his career, Anthony has cultivated a deep expertise in sales strategy, relationship management, and technological innovation. His customer-centric approach has consistently resulted in enhancing customer satisfaction and fostering long-term partnerships while exceeding sales targets.Anthony believes in collaboration and empowering his teams and partners to excel in dynamic, competitive environments. With a passion for leveraging technology to solve complex challenges, he remains at the forefront of industry trends, ensuring NUSO delivers value-driven solutions that meet the evolving needs of clients.In addition to his professional achievements, Anthony is committed to mentoring emerging leaders and contributing to the ongoing transformation of the telecommunications sector.

NUSO

Matt is the CEO of NUSO and serves on its Board of Directors. Matt’s career spans over 25 years of managing technology-focused sales, marketing, and technical teams. He leads the strategic vision and culture at NUSO to deliver value for its partners and customers by innovating advanced business communications technologies. Before being named CEO in 2018, he held management positions for high-growth recurring revenue businesses at Sotel, NuVox, Electric Lightwave, Appia, and Voxitas. Matt is active in industry forums and organizations and is committed to maximizing NUSO’s positive impact on the community. In his free time, you can find him with his family, behind a camera, or restoring one of his old cars.

PDI Security/Network Solutions

Amir Ahmed is a Sales Engineer at PDI Technologies, specializing in cybersecurity and network solutions. With over 20 years of experience providing enterprise-level security and networking solutions, he has been instrumental in delivering innovative security solutions across various industries. At PDI Technologies, Amir focuses on integrating human expertise with advanced AI to provide comprehensive protection across entire security ecosystems. He is passionate about helping organizations enhance their security posture through real-time threat detection, AI-powered automation, and unified visibility across their tech stacks. You’ll often find him at cybersecurity and networking events, doing what he loves—engaging with industry professionals, discussing PDI’s innovative cybersecurity platform, and demonstrating its real-time threat detection and response capabilities.

PDI Technologies

QuestBlue

Kevin Masse, CEO and President of QuestBlue, is a veteran of the IT industry with an illustrious career spanning over 30 years. Kevins journey from humble beginnings, where he founded the first internet company in northern New Hampshire, to his current role as the driving force behind a thriving telecommunications company, is a testament to his exceptional leadership and unwavering dedication. He manages a wide array of key responsibilities, including strategy management, business development, business transformation, employee communications, and guarantees the utmost level of support in all customer interactions. Year after year, he remains steadfast in his commitment to the prosperity of his company, the well-being of his dedicated employees, and the satisfaction of his valued customers.

Reinvent Telecom

David Ansehl, a telecom sales veteran, is Vice President of Channels for Reinvent Telecom,where he leads sales and marketing for the company’s white-label cloud communicationswholesale and CoBranded partner programs. He joined Reinvent in 2019 as Director ofChannels to oversee the partner program and drive new initiatives to enhance partnersales, communications and support. Previously, Ansehl was part of the telecom systemsdivision at Toshiba, where he rose through the ranks from sales engineer to regionalmanager and, ultimately, director for the West before it was acquired by Mitel. In thatcapacity, he was instrumental in growing the division’s channel, developing ToshibaVIPedge cloud and helping partners transition from offering premises-based systems tocloud-based solutions.

Rev.io

Joshuha Owen comes with a background with over 20 years of experience in the technology industry specializing in AI, cloud platforms, and data-driven solutions. His career has included leadership roles and technical contributions at organizations like Rev.io and Microsoft, where he drove innovations in Azures data platform and cloud solutions. Passionate about advancing AI and cloud technologies, he has consistently delivered strategies that align with business goals and elevate operational eJiciencies.

SaaS Alerts

Daniel Sapp is an experienced professional specializing in cybersecurity SaaS solutions with a deep understanding of the managed service provider (MSP) industry and its unique challenges. Joining SaaS Alerts in 2021 as a Business Development Lead, Daniel quickly advanced to Regional Sales Manager and was recently promoted to Senior Regional Sales Manager. Following SaaS Alerts’ acquisition by Kaseya in October 2024, he now leads the Kaseya 365 User NCA sales team, leveraging his expertise to drive growth and deliver impactful solutions to partners.

Sandy Beaches Software

Jeff Lytle has over 30 years of software development experience specifically related to telecommunications billing. As Sandy Beaches founder and president, hes committed to the companys mission to help competitive communications companies grow and remain profitable by consistently ensuring invoice taxation compliance, and providing the tools needed for superior customer service. Under his direction SBS made the INC. 500 list in 2003, the OKC Metro 50 Fastest Growing Privately Held Companies in 2002 and 2003. He was also a finalist for “Oklahoma’s Most Admired CEO’s” in 2010. Jeff proudly served in the USAF and holds a B.B.A. in Business from the University of Central Oklahoma.

Sangoma

Nenad Corbic, VP of Software Engineering at Sangoma Technologies Inc., is responsible for setting the technical direction for the next generation of Sangoma communication and connectivity products, including VoIP, SIP, TDM and IP to IP communications. He oversees research and development of all Sangoma products that range from PC-based telephony interface boards to embedded VoIP gateways to telco grade solutions for VoIP/TDM, Session Border Controllers and Video, as well as cloud solutions for monitoring and management of VoIP/Telephony peripherals and networks.Nenad is an industry veteran with 12+ years of VoIP, TDM and Networking experience. He is passionate about open source and open source technologies and continues to develop for open source frameworks, such as Asterisk and FreeSWITCH. Nenad is also a 10+ year veteran of Linux kernel development and has been principal developer/maintainer of Sangoma’s Wanpipe kernel suite of drivers, TDM and Networking protocols. Previously, Nenad was a software engineer in the telephony division of Nortel Networks, working on DMS and XA-Core products. Nenad holds an Honours degree in Computer Engineering from Ryerson University, Toronto.

Sangoma

Shawn Davis is the National Partner Manager for Sangoma’s Wholesale Markets, specializing in building strategic partnerships to expand the impact of Sangoma’s innovative telecom solutions. With over a decade at Sangoma, Shawn has excelled in roles ranging from Sales Engineering to Product Evangelist, gaining deep expertise in technology and telecom. He is passionate about simplifying complex concepts, driving collaboration, and delivering value to Wholesale Partners.

Snapcom

Spectrotel

Ross Artale serves as the Chief Executive Officer of Spectrotel, a leading provider ofmanaged network services for enterprise businesses. With more than 30 years ofexperience in the telecommunications and technology sectors, Ross is a visionaryleader known for driving innovation, fostering growth, and delivering exceptional valueto customers.Ross is passionate about leveraging cutting-edge technologies to empowerbusinesses and create seamless connectivity experiences. His strategic focus onoperational excellence, customer satisfaction, and partnerships has positionedSpectrotel as a leader in the competitive telecom landscape.He began his career at Mobile Comm, a Bell South Company, and later tookmanagement positions at two start-up companies, including InfoHighwayCommunications, where as Vice President of Client Services he was part of themanagement team that grew the company to a $100 million corporation. When notleading Spectrotel, Ross is a dedicated advocate for Agent Chanel and industrycollaboration, contributing to the advancement of telecommunications and managedservices.

Start Grow Manage

Joe is Founder at Start Grow Manage, based in New York, and author of How EntrepreneursThrive. He empowers Managed Service Providers / entrepreneurs to overcome the challenges ofbusiness formation to create profitable, growing businesses.As a serial entrepreneur himself, he has faced the challenge of making new and growing businesseswork. His career started in the military, where he became an expert in information technology,eventually forming his own managed services company. Through that experience, he discovered theformula for businesses and learned that entrepreneurs are good at what they do but struggle tobuild a business.

Stern Recruiting

During his previous 25 years as the CEO & Founder of Nitel a Nationally recognized Telecom company, Rick recruited thousands of individuals in all roles of the business from Accounting, Operations, Engineering, Product, Systems, Sales, Marketing and Tech support. During this time he established and perfected his unique approach and hiring practices, recognizing the need for a better way to recruit talent. As a result of witnessing firsthand how recruiters have “missed the mark”, Rick has built Stern Recruiting approaching talent acquisition from the hiring managers perspective. Stern Recruiting utilizes a different approach to sourcing and vetting candidates to provide a better qualified candidate for its clients. Rick earned a bachelor’s degree in Telecommunications from the University of Florida in 1990 and served six years in the U.S. Naval Reserve. He is a 2009 graduate of Harvard Business Schools Executive Education program. In 2010 & 2018 he was named a Midwest finalist for the Ernst & Young Entrepreneur of the Year® Award and in 2011 was named to the University of Illinois at Chicagos Entrepreneurship Hall of Fame. He is also a member of the University of Florida’s CJC Hall of Fame. Rick is also a former Chair of the Ambassador Board at Mery Home for Boys and Girls, a very active Philanthropist donating to well over 20 Charities most notably supporting the Colo Rectal Surgical center at North Western Memorial Hospital.

TeamMate Technology

Eric is a seasoned entrepreneur and technology leader with a deep-rooted passionfor cloud communications.As the co-founder and CEO of TeamMate Technology, he has been at the helmsince October 2022, driving innovation and strategic growth within theorganization.Before his current role, Eric made his mark as the founder and president ofSkySwitch, a prominent provider of channel-only white label UnifiedCommunications as a Service (UCaaS) solutions for Managed Service Providers(MSPs). Under his leadership, SkySwitch flourished and was acquired by BCMOne in 2020.Erics journey in the cloud communications industry began in 1999 when hefounded telic.net, one of the first companies to offer SIPInfrastructure-as-a-Service. His expertise has since been honed throughcollaborations with several pioneering cloud-native software companies, includingRabbitRun and NetSapiens, where he has contributed to advancements incommunication technology.With an extensive background in creating and scaling innovative solutions, Eric iscommitted to advancing the future of cloud communications and empoweringbusinesses to thrive in a rapidly changing digital landscape.

TechGrid

Philip Wegner is the founder and CEO of TechGrid, a software platform built for VARs and MSPs that reimagines the fragmented and manual quote-to-cash process. With over 15 years of experience leading a successful MSP business, Philip developed the foundation of TechGrid to address the inefficiencies he encountered firsthand. His mission: to deliver an Amazon-like customer experience with flexible As-a-Service consumption models. After gaining validation from large OEMs and leading MSPs, he sold his MSP to focus entirely on scaling the TechGrid platform. Guided by the belief that the IT channel must become more digitally connected, Philip is committed to modernizing how service providers build, sell, and fulfill technology solutions for their customers. His leadership is defined by his dedication to solving the most pressing challenges MSPs face today: increasing recurring revenue, removing friction, and driving better customer experiences. Through TechGrid, he is helping MSPs adapt to meet the evolving needs of their business customers with more efficient sales, procurement, and payment workflows. Recognized as a servant leader, innovator, and entrepreneur, Philip’s vision has positioned TechGrid to transform the IT industry, empowering its stakeholders to embrace new opportunities and achieve sustainable growth in an increasingly connected world.

Techo Global Team

Telarus

Tim Basa is the SVP of Sales at Telarus, where he combines strategic vision with a people-first approach to achieve exceptional results in the technology advisory landscape. Starting his career fresh out of college selling long-distance phone service door-to-door on pure commission, Tim built his expertise from the ground up. Over his 31-year journey in the technology industry, he has established himself as a transformative sales leader, steering multiple high-growth companies to repeat appearances on INC Magazines prestigious INC 500 list while consistently exceeding client and investor expectations.Driven by the belief that true success comes from empowering others to realize their full potential, Tim approaches his work with high energy, hands-on leadership, and a commitment to fostering high-performance teams. His unique style and methodology combine battle-tested fundamentals with innovative problem-solving, creating a framework for sustainable success—principles shaped by his own experience starting from the most challenging frontlines of sales.Specializing in sales and marketing, and channel partner distribution, Tim is passionate about equipping technology advisors with the insights and guidance needed to achieve their most ambitious goals. His expertise has been recognized through multiple industry awards, including being named a Telecom Master Mind by PHONE+ magazine, a Power Seller by Crains Detroit Business, and a recurring selection for Channel Executive of the Year by Channel Partners Magazine.Outside of his professional work, Tim enjoys time with his family and friends, and expanding his knowledge so he can share through advisory roles, media appearances, and conducting training sessions on sales, marketing, and personal development. He is committed to mentoring future leaders and exploring innovative ways to drive growth and serve the technology advisor community.Abbreviated Version: Tim Basa, SVP of Sales at Telarus, began his technology career selling long-distance service door-to-door and rose to become a transformative sales leader, guiding multiple companies to INC 500 recognition. With over three decades of experience, his expertise in building high-performance teams and driving exceptional results has earned him numerous industry accolades, including Channel Futures Influencer Award and recognition as a Telecom Master Mind. Tim combines battle-tested fundamentals with innovative strategies to help technology advisors achieve their most ambitious goals.

Telarus

Teltek Systems

Chris Nicolis entrepreneurial journey traces back to his childhood, where his knack for business becameevident as a young child. From crafting and selling pet rocks to managing lemonade stands and paperroutes, Chriss early ventures laid the groundwork for his future success.After serving in both the Army and Air Force while pursuing his education, Chriss passion for businessled him to partner with his parents in Teltek, a technology support company. As the company grew, sodid his ambition, prompting him to invest in real estate as he realized the potential for building equityinstead of paying rent. Over two decades later, Chris finds himself at the helm of two thriving businessesproviding technology and nearshore staffing solutions to hundreds of clients nationally, as well ascultivating and managing a portfolio of diverse properties. Yet, amidst his professional achievements,Chris remains grounded in his passions: a commitment to continual learning, innovation, and helpingothers succeed. Beyond the boardroom, Chris dedicates his free time to teaching adaptive swimminglessons to children with special needs, reading, adventure travel, and enjoying days on the beach or inthe mountains with his wife Emily and their son Logan. Chris Nicolis journey exemplifies a fusion ofbusiness acumen, social responsibility, and a zest for lifes adventures.

Thoropass

Rachell Weiss is an experienced business development professional with a strong background

ThreatDown

Experienced MSP and Cybersecurity Evangelist with over 20 years in technology. Passionate about helping organizations grow and scale their managed services practice. Enjoys working with customers to protect their networks and data from cyber threats through proactive management and education. Skilled in identifying and mitigating risks, implementing security protocols, and delivering exceptional customer service. Committed to staying up-to-date on the latest developments in the field to provide cutting-edge solutions to clients.

Threatlocker

Jherome DeGuzman is a Solutions Engineer Team Leader for ThreatLocker. He has a combinedexperience of over 20 years with a focus on Cyber Security, Business Continuity, NetworkEngineering, and Project Management. His operational and project experience in technologycomplement each other to maximize efficiencies across business operations.

TLM The Lead Market

Vivek Patil is the Founder & CEO of The Lead Market. With over 15 years ofexperience in inside sales for small to mid-sized businesses, he has built astrong sales team and made significant strides in B2B lead generation andappointment scheduling. He has extensive expertise in working with MSPs. Hiscore skills include campaign design, prospecting, and lead nurturing. Underhis leadership, The Lead Market has grown into a 170-person company, with96% of its customer base consisting of MSPs.

TMC

Rich Tehrani is the CEO and group Editor-In-Chief of TMC, as well as the Founder and Conference Chairman of ITEXPO, a leading technology trade show held twice each year. Rich oversees a diverse portfolio of successful technology magazines, web sites and trade events at TMC, which recently celebrated its 44th anniversary. Rich has guided TMC’s ascension and evolution from a print publishing and trade show company focused exclusively on voice/data convergence and computer telephony integration (CTI) markets, into a media powerhouse covering all of today’s most important technologies – Wireless/Mobile, Cloud Computing, IP Communications, IoT, and more. Rich is TMC’s driving force in the creation and implementation of pioneering publications and events. Since launching TMCnet in 1995, Rich has pioneered the development of more than 300 online communities of interest, revolutionizing the online world and changing the way companies leverage their brands online. Rich is a media icon, maintaining an active role as an Editor-In-Chief and a very prominent technology blogger/social media participant. TMC’s event and online platforms serve as an incubator for new concepts from the leading minds in the technology space. Rich launched and oversees the ITEXPO Franchise (which is in its 34th installment) – and is constantly adding collocated events by using his creativity and ability to launch synergistic conferences. Various collocated events include: CVx (ChannelVision Expo), IoT Evolution Conference & Expo, IDEA Showcase, and MSP Expo. Aside from his contributions to the online media world, Rich is an active and engaged philanthropist. He a member of the local JCC, a Board Member of the UCONN Engineering Department, and the engineer behind the future TMC Technology Center at a local Boys & Girls Club. This is all in addition to being an active and involved father and member of the community in Fairfield County, Connecticut where he lives with his wife and two daughters.

TMC

TMC

Erik Linask is Group Editorial Director of TMC. During his tenure at TMC, he has supported the production and development of TMCs print publications and, most recently, managed the day-to-day operations of the industry’s leading Web site, TMCnet, which currently serves more than 1 million unique monthly visitors. Currently, he oversees TMC’s four print publications as well as TMCnet, and covers a wide range of topics in the IP Communications and Information Technology arenas, including his blog, Convergence Corner, on TMCnet. Erik also develops to conference programming for ITEXPO, and TMCs other communications and technology events, including Software Telco Congress. Prior to joining TMC, Erik was Managing Editor at Global Custodian, an international securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.

Total Seminars Group

Daryl founded GCS Technologies in 2001 at just 20 years old. Over the next two decades, he built it into the largest Managed Services organization in Central Texas. During that time, he trained and mentored hundreds of entry-level technicians, many of whom have advanced into roles such as CEOs, CTOs, Solutions Architects, and other high-level technical positions. As the MSP industry underwent significant consolidation in the 2010s, Daryl was frequently presented with opportunities to acquire other MSPs and to sell GCS. Over a 10-year span, he navigated the M&A process seven times. This included three private equity-led sales negotiations— each of which fell through during final terms—three private acquisitions (two of which were successfully completed), and one successful sale. In addition, he has consulted with multiple organizations to integrate IT functions following acquisitions. Since selling GCS in 2020, Daryl has pursued his passion for training and mentoring new technicians entering the industry. He has developed a structured 12-week training program designed to transform entry-level candidates with little IT experience into competent Level 1 technicians.

USX Cyber

Cole McKinley is a cybersecurity professional with extensive experience in endpoint protection, cloud security, and security operations. As the founder of GUARDIENT XDR, he has developed a cutting-edge security platform that provides advanced threat detection, vulnerability management, endpoint protection, and cloud security monitoring for organizations of all sizes. In addition to his role in the private sector, Cole serves in the Air Force National Guard as a Cyber Defense Operations specialist and has been in the Air Force for 15 years. His military experience has provided him with a deep understanding of critical infrastructure protection, defensive cyber operations, and threat intelligence, ensuring that security strategies align with missioncritical needs in both military and civilian environments. With a strong background in SIEM, SOAR, and security automation, Cole has worked extensively with open-source and commercial security tools, helping MSPs and MSSPs streamline security operations. His expertise spans Windows, macOS, Linux, and cloud environments, including AWS, Azure, and GCP. Beyond technical expertise, Cole has a strong grasp of regulatory compliance frameworks such as NIST 800-171, CMMC Level 2, and CIS Benchmarks, ensuring organizations meet industry and government security standards. He is passionate about automating security processes, enhancing threat intelligence capabilities, and strengthening endpoint resilience against evolving cyber threats. As a thought leader in cybersecurity, Cole is dedicated to helping organizations build resilient security postures while simplifying the complexity of modern security challenges. Whether developing next-gen security solutions, refining cloud security strategies, or streamlining incident response workflows, his mission is to empower businesses with scalable, effective, and intelligent security solutions.

USX Cyber

vcita

Amir Blich is the Chief Business Development Officer at vcita, the SaaS platformdesigned to serve the needs of SMBs and empower the enterprises that serve themwith growing their overall SMB business.He brings over 20 years of business development, product, and innovationexperience in various companies from early-stage startups to large globalenterprises.Prior to vcita, Amir served as the monday.com App Marketplace Lead where hespearheaded the partner ecosystem buildout alongside the public marketplacelaunch. He also held several key business development positions at SAP includingco-founding the SAP community network and online SAP store.

Velocity Solutions

Christopher Leonard serves as Chief Executive Officer of Velocity Solutions. Beforebecoming CEO, Christopher served as President of the company from 2012 to 2014,and previously as Chief Operating Officer & General Counsel from 2005 to 2011. Priorto joining the company in 2005, Christopher was a partner in one of North Carolina’s toplaw firms, where he worked with private and publicly-held businesses in transactional,compliance and advisory capacities.Christopher received his Bachelor of Arts and Juris Doctor degrees from Wake ForestUniversity, where he was a recipient of the Wake Forest Honor Scholarship. He hasserved in leadership roles in many nonprofit organizations. Currently, Christopherserves on the Board of Directors and Executive Committee of Broward Workshop, anon-profit organization consisting of the chief decision makers of major businesses inone of America’s 20 largest counties, and as a chair of its Technology Committee. Healso has served on the Executive Committee of the South Florida Tech Hub.Christopher received the Apogee Award in 2019 for Top Technology CEO in SouthFlorida, and the South Florida Business Journal named Velocity Solutions in 2020 asone of the top 10 fastest-growing technology companies in South Florida.Christopher led Velocity Solutions through a sale of the business from its founders toH.I.G. Capital in Miami in 2017. He substantially grew the business thereafter, and in2024 led its sale to CSI, the nation’s fourth-largest core banking software provider.

Verizon

Jennifer brings a successful, tenured career with Verizon across multiple core growth sectors in technology and the partner ecosystem. Most recently, she has been strategizing, planning, and leading a high-performing sales team with the primary focus, to grow Verizon Business fixed wireless resale program. Her passion is to develop partners business strategies and to cultivate business customers needs for fixed wireless access end to end solutions across all verticals . Jennifer leads an architect team that understands the partner ecosystem and uncovers ways to add 5G connectivity to their product line offerings. Prior to that role, Jennifer utilized her experience in technical business sales for selling highly advanced products and solutions for Verizon Wireless, with an emphasis on Government, SMB, and Enterprise. She cultivated relationships that continue to show year over year growth. Jennifer brings a unique perspective and vision to drive evolutionary experiences, with purpose built solutions, and building awareness of connectivity at the edge. Jennifer is a proud mother of two and enjoys creating new adventures for her and her family through travel. She also spends her free time fostering and finding adoptive families for former breeding dogs in need of their forever homes.

Warner Telecom

Wildix

Adam Williams is an accomplished strategic executive with over 30 years of experience in thetelecommunications and technology sectors, with a proven track record in areas includingMotorola/Wireless, UCaaS, CPaaS, VoIP, and Cloud Technologies. Currently serving as aRegional Channel Manager at Wildix, Adam plays a pivotal role in expanding the companyspresence in the UCaaS and VoIP markets, driving growth through strategic channeldevelopment and partnerships.

Wingman MSP Marketing

Mark is a director of Wingman MSP Marketing – an agency dedicated to starting conversations with prospects for IT support businesses (MSPs) around the world.He is also the author of the books, MSP Secrets Revealed (eps 1&2) and Helpdesk Habits, as well as being the creator of the online customer service video program, helpdeskhabits.com and the MSP M&A blueprint, mspmanda.com He is a regular online and live conference speaker on the subject of customer service, the power of habits, customer experience and online marketing for MSPs.His live MSP website teardowns are always a crowd pleaser.

CPaaS Acceleration Alliance

Robert is a CPaaS industry pioneer with 25+ years of success in crea:ng winning products and

Fortium Partners

Walt Czerminski is a Partner in Fortium Partners’ West region, where he works with business leaders to energize and lead teams in high growth environments. With deep experience with global financial services and manufacturing companies, he positions technology to drive change in organizations and their markets. His collaborative style, strategic focus, and operational savvy are the foundation for his practice. Walt is recognized for building disciplined management around IT processes, infrastructure and governance. As a CISO, Walt established advanced frameworks for information security programs at two major banks. He navigated a challenging regulatory and cyber-threat environment while reprioritizing technology operations and improving relationships with audit, risk, law, and compliance peers. He created a platform for executive and board awareness of ongoing cyber risk levels and their mitigation path. Walt also streamlined security to optimally blend in-house and outside provider services, which resulted in cost savings and improved core operations. As CTO at a major investment management firm in growth mode, he built a professional IT organization from the ground up, accomplished a digital transformation, and achieved recognition as best-in-class from sector peers. Reflecting his commitment to innovation and entrepreneurial character, Walt has advised private equity backed portfolio companies in several markets. The companies range from a media company with digital tools for diversity and inclusion programs to a reputation management platform for health care providers, among many. His roles have included board of managers, co-founder, mentor, and advisor. As a management consultant, Walt has advised multinational clients in the food and beverage, agribusiness, insurance, and industrial sectors on matters related to operational processes, supply chain, and technology. Walt graduated with a Bachelor of Arts in Economics from Southern Connecticut State University and completed all course work for a Master of Science in Operations Research. He is a board member for the Financial System Analysis and Resilience Center, a non-profit, cross-sector organization designed to mitigate systemic risk to the nation’s most critical infrastructure from existing and emerging threats. An accomplished tri-athlete and advocate for veterans, he volunteers with the Challenged Athletes Foundation.

Managing Director

Jenny Kashdan is a Managing Director and Co-Head of U.S. Investments at Grain Management, aprivate investment firm focused on the global telecommunications industry with $10 billion assetsunder management. Ms. Kashdan is responsible for generating industry leading insights and theseswhile advancing growth and value creation goals across the Firm’s U.S. telecom portfolio. Prior toGrain, Ms. Kashdan was at Morgan Stanley and held positions across the Investment Banking,Capital Markets, and Corporate Treasury divisions. Ms. Kashdan holds a B.S. in HotelAdministration from Cornell University.

MSPAA

Dave is a cybersecurity expert with over 20 years of experience in technology. Originally from South Africa, starting his career in covert operations, he discovered his passion for tech. In 2011, after working for the United Arab Emirates in rescue operations he moved to the United States and quickly learned that his past experiences and certifications were not recognized by United States certification authorities. He started working as a minimum wage part-time cashier, where he learned the hard way what it meant to establish oneself in American society. He decided to accept the unspoken American dream challenge and started his path of reeducation and certification. After one year of arriving in the US, and with an additional medical background, Dave enlisted in the United States Army as a combat medic and currently serves to this day. He also engaged in certifications through the Department of Defense, Department of Homeland Security, and civilian institutions. He holds a Bachelor of Science in Information Systems and Security, and South African education in Psychology, Industrial Psychology, and Child Psychology. His certifications include cybersecurity, forensics, networking, web development, cloud administration, business operations, criminal justice systems, ethical hacking, and threat analysis. Through hard work and dedication, Dave has started small businesses, some of which have failed and some that have succeeded. He understands the commitments required to build, market, and run a successful managed service provider company. Dave is the owner of Cyber Tech Connection, a successful MSP based in Boulder, Colorado, and is also the President of the Managed Service Provider Association of America (MSPAA). Throughout his journey across multiple countries and three continents, Dave has gained valuable experience and expertise in technology and business. Dave is driven by seeing his daughters’ love for technology and is committed to giving back to the community so the next generation of tech providers can support our future.

Red Jacket

Thomas Forte is the President for Red Jacket Solutions, LLC where he is responsible for the sales and operational aspects of the business. Prior to Red Jacket Tom spent approximately 30 years with Inteserra (f/k/a Technologies Management, Inc.) in the roles of Consultant and Director of Business Development. In these positions, Tom assisted hundreds of clients through the various regulatory and operational issues of becoming a carrier (IXC, CLEC, VoIP, Debit, OSP, etc.). He was able to manage some of Inteserra’s larger clients due to his understanding of the industry as well as his project management ability. Prior to his time at Inteserra, Tom work at Windstream (f/k/a ALLTEL) holding positions in Rates and Tariffs, Budgets/Financial Planning, Sales, Operations, Network Planning, and various other positions over his 11+ years with the company. In these various positions Tom was able to learn the operations of the industry from various disciplines giving him an understanding of the industry.

ROLM

Telarus

Jason Kaufman is currently a hybrid Cybersecurity Solutions Architect and Senior Field Solutions Engineer for Telarus, a Technology Solutions Broker. He has consulted with hundreds of companies of all sizes in various technology verticals including Contact Center, Network Design, IoT, Cloud, and Cybersecurity. Jason started his career as a Strategic Sales Engineer in the Unified Communication and Contact Center space where he designed the larger and more complex deployments for Star2Star Communications. He worked his way through the ranks from managing a Technical Account Management team to building and optimizing Support, Implementation, and DevOps teams for a Desktop as a Service organization before running the Operations absorbing the SDLC and Finops practices. As a Solutions Architect/Engineer, Jason has obtained his Azure Solutions Architect Expert and AWS Solutions Architect Associate certifications as well as a CISSP, CCSP, and CISM in Cybersecurity. He also holds over 110 other industry certifications expanding across the business technology stack. Jason is also a member of the Infragards Tampa, FL chapter.

Telecom Reseller